.siah-hd{--hd-green:#145c35;--hd-green-dark:#0a3e24;--hd-gold:#d6a742;--hd-cream:#f8f5ec;--hd-ink:#193329;--hd-muted:#607068;--hd-line:#d9e2dc;max-width:1180px;margin:32px auto;padding:0 20px;color:var(--hd-ink);font-family:system-ui,-apple-system,"Segoe UI",sans-serif}.siah-hd *{box-sizing:border-box}.siah-hd__header{padding:28px 30px;border-radius:24px;background:linear-gradient(125deg,var(--hd-green-dark),var(--hd-green));color:#fff;box-shadow:0 16px 40px #0a3e2426}.siah-hd__header h1{margin:3px 0 8px;color:#fff;font-size:clamp(32px,5vw,50px);line-height:1}.siah-hd__header p{margin:0;max-width:720px}.siah-hd__eyebrow{margin:0;color:var(--hd-gold)!important;font-size:12px;font-weight:800;letter-spacing:.14em}.siah-hd__grid{display:grid;grid-template-columns:minmax(280px,380px) 1fr;gap:22px;margin-top:22px}.siah-hd__card{margin-top:22px;padding:24px;border:1px solid var(--hd-line);border-radius:18px;background:#fff;box-shadow:0 9px 28px #17351f10}.siah-hd__grid .siah-hd__card{margin-top:0}.siah-hd__card h2,.siah-hd__card h3{margin-top:0;color:var(--hd-green-dark)}.siah-hd__form{display:grid;gap:15px}.siah-hd__form label{display:grid;gap:6px;font-weight:700}.siah-hd__form label span{font-weight:400;color:var(--hd-muted);font-size:12px}.siah-hd__form input,.siah-hd__form select,.siah-hd__form textarea{width:100%;min-height:44px;padding:10px 12px;border:1px solid #a9b8ae;border-radius:10px;background:#fff;color:var(--hd-ink);font:inherit}.siah-hd__form textarea{min-height:120px;resize:vertical}.siah-hd__form input:focus,.siah-hd__form select:focus,.siah-hd__form textarea:focus{outline:3px solid #d6a74255;border-color:var(--hd-green)}.siah-hd__form button{justify-self:start;min-height:44px;padding:10px 18px;border:0;border-radius:10px;background:var(--hd-green);color:#fff;font-weight:800;cursor:pointer}.siah-hd__form button:hover{background:var(--hd-green-dark)}.siah-hd__notice{margin:20px 0 0;padding:12px 15px;border-left:4px solid var(--hd-green);border-radius:8px;background:#eef7f1}.siah-hd__notice--error{border-color:#ae2f2f;background:#fff0f0;color:#782020}.siah-hd__notice--success{border-color:#287346;background:#eff9f2}.siah-hd__table-wrap{overflow:auto}.siah-hd table{width:100%;border-collapse:collapse}.siah-hd th,.siah-hd td{padding:12px 10px;border-bottom:1px solid var(--hd-line);text-align:left;vertical-align:top}.siah-hd th{color:var(--hd-muted);font-size:12px;text-transform:uppercase;letter-spacing:.04em}.siah-hd a{color:var(--hd-green);font-weight:700}.siah-hd__status{display:inline-block;padding:4px 9px;border-radius:999px;background:#edf1ef;color:#294638;font-size:12px;font-weight:800;white-space:nowrap}.siah-hd__status--new{background:#fff1c9;color:#715511}.siah-hd__status--assigned,.siah-hd__status--in_progress{background:#dcecff;color:#204d80}.siah-hd__status--waiting_requester{background:#f1e5ff;color:#624080}.siah-hd__status--resolved{background:#daf3e2;color:#25633a}.siah-hd__status--closed{background:#e8e8e8;color:#4b4b4b}.siah-hd__ticket-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:20px}.siah-hd__ticket-heading h2{margin:4px 0 0}.siah-hd__meta{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin:20px 0}.siah-hd__meta div{padding:11px;border-radius:10px;background:var(--hd-cream)}.siah-hd__meta dt{color:var(--hd-muted);font-size:11px;font-weight:800;text-transform:uppercase}.siah-hd__meta dd{margin:3px 0 0;font-weight:700}.siah-hd__message{margin:14px 0;padding:16px;border:1px solid var(--hd-line);border-radius:14px;background:#fff}.siah-hd__message--original{border-left:5px solid var(--hd-green);background:#f8fbf9}.siah-hd__message--internal{border-color:#dfb34c;background:#fff8df}.siah-hd__message header{display:flex;align-items:center;flex-wrap:wrap;gap:8px;margin-bottom:8px}.siah-hd__message header span{color:var(--hd-muted);font-size:12px}.siah-hd__message header em{margin-left:auto;padding:3px 7px;border-radius:6px;background:#f5e2a7;color:#624d12;font-size:11px;font-style:normal;font-weight:800}.siah-hd__message p{margin:6px 0 0}.siah-hd__attachments{margin:10px 0 0;padding-left:20px}.siah-hd__attachments span{color:var(--hd-muted);font-size:12px}.siah-hd__reply{margin-top:22px;padding-top:22px;border-top:1px solid var(--hd-line)}.siah-hd__back{text-decoration:none}.siah-hd-admin__summary{display:grid;grid-template-columns:repeat(6,minmax(100px,1fr));gap:10px;margin:16px 0}.siah-hd-admin__summary a{padding:14px;border:1px solid #cfd7d1;border-radius:9px;background:#fff;text-decoration:none}.siah-hd-admin__summary strong,.siah-hd-admin__summary span{display:block}.siah-hd-admin__summary strong{font-size:22px;color:#145c35}.siah-hd-admin__summary span{margin-top:4px;color:#505c55}.siah-hd-admin__filters{display:flex;gap:8px;margin:14px 0}.siah-hd-admin__layout{display:grid;grid-template-columns:minmax(0,2fr) minmax(280px,1fr);gap:18px}.siah-hd-admin .postbox{border-radius:8px;overflow:hidden}.siah-hd-admin .inside{padding:14px}.siah-hd-admin .siah-hd__message{box-sizing:border-box}.siah-hd-admin__audit{display:grid;gap:10px;margin:0;padding-left:20px}.siah-hd-admin__audit li span{display:block;color:#646970;font-size:12px}.siah-hd-admin textarea{max-width:100%}@media(max-width:900px){.siah-hd__grid,.siah-hd-admin__layout{grid-template-columns:1fr}.siah-hd__meta{grid-template-columns:repeat(2,minmax(0,1fr))}.siah-hd-admin__summary{grid-template-columns:repeat(3,minmax(100px,1fr))}}@media(max-width:560px){.siah-hd{padding:0 12px}.siah-hd__header,.siah-hd__card{padding:19px}.siah-hd__meta{grid-template-columns:1fr}.siah-hd__ticket-heading{display:block}.siah-hd__ticket-heading .siah-hd__status{margin-top:12px}.siah-hd-admin__summary{grid-template-columns:repeat(2,minmax(100px,1fr))}}